Privacy Policy

Privacy Policy

Effective Date: 25.05.2025

1. Introduction

We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

2. Data Controller

Atalfi SIA
Dzirciema iela 27-17, Riga, Latvia, LV-1083
Email: hello@chonberri.com
VAT Number: LV40203219466

3. Information We Collect

We may collect the following personal data:

• Identifying Information: Name, email address, billing and shipping addresses, phone number.

• Transaction Data: Details of products purchased, payment information.

• Technical Data: IP address, browser type, device information, and browsing behavior on our site.

• Marketing Preferences: Your choices regarding receiving marketing communications from us.

4. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

• Order Fulfillment: To process and deliver your orders, including managing payments and shipping.
  Legal Basis: Performance of a contract.

• Customer Support: To respond to your inquiries and provide after-sales support.
  Legal Basis: Legitimate interest.

• Marketing Communications: To send you updates, promotions, and news about our products and services.
  Legal Basis: Consent.

• Legal Obligations: To comply with legal and regulatory requirements.
  Legal Basis: Compliance with a legal obligation.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

• Order Information: Retained for 5 years to comply with tax laws.

• Marketing Data: Retained until you withdraw your consent.

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service Providers: Third-party vendors who provide services such as payment processing, shipping, and marketing.

• Legal Authorities: When required by law or to protect our rights.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

7. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure a similar degree of protection by implementing appropriate safeguards.

8. Your Rights Under GDPR

If you are a resident of the EEA, you have the following rights:

• Access: Request access to your personal data.

• Rectification: Request correction of inaccurate or incomplete data.

• Erasure: Request deletion of your personal data.

• Restriction: Request restriction of processing your data.

• Portability: Request transfer of your data to another party.

• Objection: Object to processing of your personal data.

To exercise these rights, please contact us at [Your Contact Email].

9. Your Rights Under CCPA

If you are a California resident, you have the right to:

• Know: Request information about the categories and specific pieces of personal data we have collected.

• Delete: Request deletion of your personal data.

• Opt-Out: Opt-out of the sale of your personal data.

To exercise these rights, please contact us at [Your Contact Email].

10. Cookies

Our website uses cookies to enhance your browsing experience. For detailed information on the cookies we use and how to manage them, please refer to our Cookie Policy.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.