FAQ
Most of our pieces are made to order especially for you. This allows us to create a truly personalized, unique garment with exceptional craftsmanship. Please allow 2 to 8 weeks for your item to be lovingly crafted and shipped.
Occasionally, we may have samples available in certain sizes — please contact us directly for details.
Yes! We offer customization on lengths, sizes, and select colors outside of the standard options. Just let us know your preferences when placing your order or send us a message.
Our collection features luxurious faux fur made of 100% silk.
We meticulously source the finest natural materials to ensure each piece feels breathable, comfortable, and effortlessly elegant. Because true luxury is how you feel—when you wear the best nature has to offer.
We currently offer standard European sizes 34 to 46, with a detailed size guide to help you find your perfect fit.
If you need a size outside this range — for example, smaller (32) or larger (48 and beyond) — we can accommodate custom orders upon request. Please note that larger sizes may require additional materials and time, which can affect pricing and delivery. Feel free to contact us to discuss your needs and availability.
Due to the made-to-order nature of most of our collection and personalized customizations, all sales of made-to-order items are final. However, occasionally we may sell ready-made samples, which can be returned within 14 days in accordance with EU consumer law.
We encourage you to contact us with any sizing or style questions before placing your order to ensure the best fit and experience.
When placing your order, you can add special requests or customization notes in the “Order Notes” section in the cart.
Each garment is crafted specifically for you within 2 to 8 weeks of your order confirmation. You will receive tracking information once your package is dispatched.
Yes, we ship worldwide! Shipping times and costs vary by destination and will be calculated at checkout.
For any questions, custom requests, or support, please email us at hello@chonberri.com or send a message through our website contact form. We aim to respond within 24-48 hours.
At this time, we do not have a physical showroom. However, we are actively exploring opportunities to stock our garments in select locations and hope to open a dedicated showroom in the near future.
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